Protur Naisa Palma Hotel | Palma de Mallorca ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carrer De Simo Ballester, Palma de Mallorca, Spain, 07011

“The hotel is perfectly situated, with all Palma's highlights easily walkable!”view full review

Protur Naisa Palma Hotel features a rooftop pool and spa, providing an urban escape in the center of Palma de Mallorca. This 4-star hotel is well-suited for business meetings and leisure stays.

Rooms & Amenities

The rooms at Protur Naisa Palma Hotel offer modern amenities including a flat-screen TV, free WiFi, and air conditioning. Options include double rooms with terraces featuring whirlpool baths, ideal for relaxation.

Dining & Options

Dining options include a café bar for coffee and light meals, along with a breakfast buffet providing Mediterranean offerings. The hotel also features a restaurant with a gourmet lunchtime menu.

Leisure & Services

Leisure facilities encompass the spa area with a heated pool, sauna, and massage offerings, as well as the Sky Bar, which boasts an outdoor pool and chill-out terrace. Communicating rooms are available for groups.

Location & Transportation

Protur Naisa Palma Hotel is a short stroll from notable landmarks such as the Royal Palace of La Almudaina and the Santa Catalina district, known for its diverse dining options. Nearby transport includes various bus lines and the city train.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room

Max:

2 persons

240 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Double Room

Max:

2 persons

240 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Single Room

Max:

2 persons

240 sq. feet

Bed options:

1 Single bed

Shower

Heating

room details

Check Prices

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Palma de Mallorca3000 ft

Airports

Palma de Mallorca (PMI) 6.9 mi

Train

Palma Intermodal Station4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Rooftop Pool

“The rooftop pool area was an absolute delight! Though it got busy, I loved the ambiance and the fun bartender who maintained a polite and professional demeanor, even with difficult guests. It was a great space to relax after a long day of exploring.” view full review

Excellent Room Design

“I was truly impressed with the modern room features. The electric blinds and unique lighting control made it easy to set the perfect mood. The bathroom was especially noteworthy, with a fantastic shower that I can confidently say was the best I'd ever used in a hotel!” view full review

Excellent Shower Experience

“The standout feature during my stay was definitely the shower in my room. The water pressure was perfect, and it felt luxurious to use. I would go as far as to say it outshined even my shower at home!” view full review

Delicious Breakfast Options

“The breakfast buffet had a wide selection that catered to all tastes. I particularly enjoyed the hot food options and the variety of pastries available. It was a great way to start each day, even with the occasional coffee hiccup!” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Golf course

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Playpen

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Public Bath
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carrer De Simo Ballester, Palma de Mallorca, Spain, 07011

Map view

Carrer De Simo Ballester, Palma de Mallorca, Spain, 07011

City landmarks

Church

Catedral de Mallorca

4000 ft

Landmark

Sa Llotja

2900 ft

Palace

Royal Palace of La Almudaina

3500 ft

Castle

Castell de Bellver

1.4 mi

Square

Plaza Mayor

3700 ft

Museum

Es Baluard Museu d'Art Modern i Contemporani de Palma

2000 ft

Public Building

Consolat de Mar de Palma

2200 ft

Landmark

Plaza Espana

4300 ft

Landmark

La Rambla

2800 ft

Stadium

Son Moix Stadium

1.3 mi

Church

Santa Eulalia

3200 ft

Square

Placa Major

3800 ft

Landmark

Pueblo Espanol Mallorca

4900 ft

Church

Convent of Santa Clara

3900 ft

Museum

Museu Fundacion Juan March Palma

3800 ft

Museum

Fundacion Bartolome March Servera

2600 ft

Church

Church of Sant Nicolau

2300 ft

Landmark

Plaza del Olivar

3800 ft

Landmark

Plaza de Toros

1.2 mi

Square

Placa de la Reina

3200 ft

Landmark

Passeig des Born

3600 ft

Landmark

Parc de la Mar

1.0 mi

Nearby

Avenida Jaime III

1700 ft

Gallery

Can Solleric

1900 ft

Park

Sa Feixina Park

1800 ft

Church

Sant Jaume

1800 ft

Market

Santa Catalina

1900 ft

Porta de Santa Catalina

Device to Root out Evil

1300 ft

Porta de Santa Catalina

Palomas

1400 ft

Church

Kirche Santa Magdalena

1800 ft

Restaurants

Sakana Sushi Palma

100 ft

Calle Simo Ballester 7 Antes Ruiz de Alda

Casual Restobar

200 ft

Calle Simo Ballester 5

Restaurante Made in China

700 ft

Calle Ramon y Cajal 15

Rodeo Grill

600 ft

Calle de Ramon y Cajal 14

Thai Style

300 ft

Calle Menorca 18

Block House

1200 ft

Paseo Mallorca 16

El Tapas de Flanigan

1100 ft

Passeig Mallorca 20

Jaime 3 Food & Drinks

1200 ft

Paseo Mallorca 14b Paseo Mallorca

Umi Coffee & More

700 ft

Avinguda d'Argentina 14

Los Rafaeles

500 ft

Paseo Mallorca 28

D'Gustar by Adrian Quetglas

1000 ft

Paseo Mallorca 22

Lola is cooking

500 ft

Calle Ramon y Cajal 9

Reviews and Ratings

Reviews from guests about their experience.

96%

loved their spa retreat and can’t wait to return.

9.6/10

Perfect

Rooms

8.4

Location

9.0

Service

9.2

Dining

8.0

Sebastian

United Kingdom, March 2025

6.2/10

I had a fantastic stay at Protur Naisa Palma Hotel! The location was superb, just a short walk from the city center and various attractions. The breakfast was excellent with a great variety of options, and the staff were incredibly friendly and attentive. However, I did encounter a few issues with the room setup and the air conditioning, which slightly marred my experience.

Rooms

8.0

The room was clean and modern, but I had initially booked a double room and received a twin. Although the staff helped by joining the beds, the setup wasn't ideal. The room was small, but had all the essential amenities.

Service

10.0

The service from the staff was really good, especially from Roger and Patricia at the front desk. They made me feel welcomed and were always ready to assist with any inquiries. My dining experience was also enhanced by the attentive service from Alessandra.

Location

10.0

The hotel's location is perfect for exploring Palma. It's quiet yet close to many must-see sights and local dining options, making it very convenient for getting around the city.

Dining

9.0

Breakfast was a highlight with a wonderful selection of hot and cold items, although it could benefit from more fresh fruit options. I also enjoyed lunch at the hotel restaurant, which offered delicious food at reasonable prices.

Facilities

9.0

The roof-top pool and spa facilities were lovely, providing a great space to relax after a day of sightseeing. I appreciated that the hotel offered bike rentals, which allowed for fun exploration around the city.

Francis

United Kingdom, February 2025

6.0/10

I had an overall great stay at Protur Naisa Palma Hotel, enjoying its modern design and cleanliness, but there were a few drawbacks. The shower in my room was really good and the pool area was lovely, though seating was limited. The breakfast selection was impressive, but I found the coffee lacking in quality. While the staff were friendly and accommodating, I faced some issues finding ample parking during my visit.

Rooms

8.0

My room was clean and stylish, with a fantastic shower. However, I wished the bed was more comfortable, as I woke up with a sore back.

Service

8.0

The staff were mostly friendly and helpful, and I appreciated their willingness to assist with my needs. But there were issues with the coffee service and some communication problems.

Location

7.0

The hotel's location was convenient, being a bit removed from the cathedral's bustle, yet still accessible to attractions and public transport. However, parking was a significant issue during my stay.

Dining

7.0

Breakfast had a good variety, but the coffee quality was disappointing. The hot food offerings were particularly enjoyable.

Facilities

8.0

The rooftop pool was a nice retreat, though I struggled to find a sunbed some days. The spa facilities were well-maintained and a nice plus.

Julian

United Kingdom, February 2025

6.6/10

During my stay at Protur Naisa Palma Hotel, I really appreciated the smooth check-in process and the helpful staff. They were quite attentive. The rooftop pool area was nice but a bit crowded, lacking enough sunbeds. I enjoyed the breakfast selection, especially the omelettes and fresh pastries, though I was disappointed with the gym booking situation. Overall, it was a solid experience, but there were a few areas needing improvement.

Rooms

8.0

My room was modern and cleaned daily, providing a comfortable retreat.

Service

9.0

The reception staff, particularly Roger, were very accommodating and attentive, making sure I had what I needed.

Location

9.0

The location was fantastic, just a short walk to the cathedral and close to several restaurants. perfect for sightseeing.

Dining

9.0

Breakfast exceeded my expectations with a wide range of fresh options and the ability to order omelettes.

Facilities

7.0

The rooftop pool atmosphere was lovely, but the gym was hard to book, which was a letdown.

Penelope

United Kingdom, November 2024

6.6/10

I had a wonderful stay at Protur Naisa Palma Hotel. the modern decor and convenient location really stood out. The breakfast was diverse and high-quality, though it did get a bit crowded at peak times. The staff were incredibly friendly and accommodating, enhancing my overall experience. However, I wish the rooftop pool was heated for year-round use.

Rooms

10.0

The room was fantastic with a modern design and an impressive shower. everything was controlled from a digital panel, which I loved. It was also very clean and comfortable, making it a great space to relax.

Service

10.0

The staff were exceptionally friendly and helpful. from letting me check in early to suggesting local wines at the bar, their attentiveness really made my stay enjoyable. They even provided a voucher for a complimentary drink, which was a lovely touch.

Location

9.0

The hotel is ideally located. it's a short walk to the cathedral and close to several nice cafes and bars. The area felt peaceful, allowing easy access to the main tourist spots without the hustle and bustle.

Dining

9.0

Breakfast was truly the highlight. with a rich selection of local cheeses, meats, and fresh fruits, there was something for everyone. Although the dining area was a bit crowded at times, a traffic light system for busy hours was very helpful.

Facilities

8.0

I particularly enjoyed the indoor pool and spa area after a day's cycling. the rooftop pool was serene and perfect for unwinding. The hotel also allowed me to securely store my bike overnight, which I greatly appreciated.

Owen

United Kingdom, October 2024

5.2/10

My stay at Protur Naisa Palma Hotel was a mix of positives and negatives. The staff was incredibly friendly and attentive, making me feel welcomed. However, the amenities, like the rooftop pool which cost extra for loungers, were overpriced. The breakfast selection was great, but the quality of some items did not meet expectations. Overall, while I appreciated the clean and modern rooms, the hotel didn't fully deliver on its promises.

Rooms

8.0

The room was modern and spacious, though lacking natural light. It was very clean with comfortable furnishings, but I found the wardrobe space a bit lacking for a longer stay.

Service

9.0

The service was mostly attentive, with staff like Patricia going out of their way to help me with recommendations and bookings. However, some language barriers made communication difficult at times.

Location

10.0

The hotel's location was perfect for exploring Palma, being close to the city center with easy access to public transport and nice local restaurants.

Dining

6.0

Breakfast had an impressive variety with plenty of options. However, I was disappointed when I discovered I had to pay extra for certain fruits and I would've enjoyed a chef for fresh eggs.

Facilities

7.0

The rooftop pool was nice, but the cost for loungers was a letdown. The spa facilities were a great addition, though I wished for more access to pool amenities.